Archives for 2012

Windows 8: A Computer Repair Guy’s Thoughts.

As a computer repair shop owner here in Tucson, I thought I’d share my experience and impressions of Windows 8 to help people make sense of this drastically new version of Windows that we’ll all have to get used to sooner or later.

I’ve been playing with Windows 8 since the preview release came out in the summer.
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Cracked iPad Screen Repair: What are your options?

cracked ipad screen repairDropped your iPad and cracked the screen? How can you get your cracked iPad screen repaired? First of all, don’t worry, you’re not alone! This is a very common accident. It’s not the end of the world and it can be repaired.

What are your options?

The Apple Store:

Is this a good option? Not necessarily. Apple is famous for voiding warranties when the product is dropped, or has suffered any other kind of user created damage. Even if you bought the Apple Care warranty, they may not honor it. You’ll have to buy a new one, or try their trade-in program for a refurbished unit.

But what about your e-mail, contacts, calendars, music and photos? If you go this route, you’ll lose all your data, unless you’ve backed it up on the cloud, iTunes, or your PC.

Third Party iPad Repair Services:

There are online repair centers that can repair your iPad, as well as local shops that can do it, but be careful. iPads are very delicate and require experience and precision. Not just anyone can perform these repairs. Make sure the repair shop is experienced, insured, and has a good warranty policy.
Beware of companies touting very cheap prices, as you’ll be in for a nasty surprise once they have it. Bait and switch techniques are rampant in this field.
We’ve had people tell us they found a place that will do it for as little as $49. That’s ridiculous and impossible! The industry average for an iPad screen repair is around $200.

Have you heard about replacing the “Digitizer” vs. the “LCD”? What’s the difference?

The iPad’s front assembly is made up of a frame, an LCD screen, and a digitizer.  The LCD screen is the actual display, just like any other monitor. The digitizer is the glass on top of the LCD screen.  It is the part that reads the touch gestures on the screen.

Without the digitizer, touching the screen would not do anything. Without the LCD screen, you wouldn’t be able to see anything! How do you know which repair service or part you need?

If your iPad’s digitizer glass is cracked or broken, you’ll still be able to see the screen through the cracks on the outer glass.  You might even still be able to use the iPad and its touch functionality. There are some cases where the touch functionality will cease to work, even if the glass isn’t cracked. If you can still see the screen clearly, the digitizer is defective and needs to be replaced.

If the LCD screen is broken, the display would be completely blank, very dim, or parts of the screen will not show anything or be distorted. You may also see black streaks or patches where the liquid crystals are leaking.

So to summarize, if just the outer glass is broken, you need a digitizer repair.  If the outer glass is not broken but the display is not working correctly, you most likely need an LCD screen repair.
The most common case is a digitizer repair, as it takes the brunt of the shock and actually shields the LCD screen.

By the way, all this is true for other brands of tablets, as well as smart phones. If you have any iPad or iPhone Repair needs, please give us a call or email us from our website’s “Contact” page.

Computer Repairs: What is a Fair PC Diagnostic Fee for Everyone?

computer diagnosticWhat should a computer repair shop charge to diagnose your computer problem? What is fair to both the business and the customer? What exactly is a “diagnostic” anyway? I get this question a lot and it’s sometimes hard to answer. I always try to give the best value I can, but sometimes people just don’t understand what’s involved.

A diagnostic simply means to find out what’s wrong with the computer. Usually, a technician can figure this out quickly, however, there are times when it can take hours to figure out what’s wrong. I’ll outline some common situations and how we handle them. [Read more…]

Cracked or Broken Laptop LCD Screen Repair Prices Drop

Broken Laptop LCD Screen Repair ReplaceNeed to fix a broken laptop screen but are afraid of the cost?  Fear not!  Prices for replacing laptop LCD screens have dropped dramatically over the past year.  With the proliferation of laptops, prices for screens have dropped below $100 for many models.  Even the larger, High Definition screens can be as low as $125.  Compare that to $250 plus, just a year or two ago.

That means it’s now worth fixing your laptop versus replacing it.  With labor, the total cost of most LCD replacement now averages around $230 – $250 at most Tucson computer repair stores, such as our shop.  If your laptop is less than 3 years old and is a mid-to-high-end model, it’s definitely worth fixing.

These prices are for refurbished screens.  New screen prices are about $25 – $50 more.  We usually recommend going with a new screen for higher end laptops less than 2 years old.  For all others, refurbished is your best bet.  We’ve been doing laptop LCD screen repair for several years, and have had very good luck with the refurbished screens.

Top 10 Windows Computer Services You Can Disable for a Faster PC or Laptop

Speed Up Your PC or LaptopWant a faster PC or Laptop? Faster startup times and smoother performance? Did you ever wonder about all those background programs running on your PC? Do you need all these running all the time? Here are some tips to help you.

Windows has a core set of programs, called “system services” that must run in the background so that the system can perform basic operations. However, you may not need to have all the services running, and disabling unnecessary services can enhance performance.

Here is a list of 10 services you can disable on your Windows 7 systems that will probably not negatively affect you at all. I say “probably” for a reason. Before you take drastic action, such as disabling a service on your PC, make sure you don’t need the service. This is not a definitive list of unneeded services, just some obvious ones.

Test your changes and undo them if you have problems. Create a System Restore point before making any changes, so you can undo them if you get into trouble. [Read more…]

Computer Repair Shops Must Add iPad and iPhone Repair Services to Survive

apple ipad repair service
Computers and Technology are Changing – And So Must Today’s Computer Repair Shops!

iPads, iPhones and Android mobile devices are taking over the computing world. The computer repair business therefore, must also change. The typical PC repair shop can no longer survive unless it changes with the times.

I’m surprised to see so many shops ignoring this trend and not adding this type of service to their business.

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How to Transfer files from Windows to the iPad | From Windows Secrets

ipad android tabletThis article is from the WindowsSecrets.com email newsletter, written by By Lincoln Spector.

I thought it was great, but couldn’t find an easy way to share it from the newsletter, so I copied it here so I could post it for my readers. I hope they don’t mind.

Article Beginning:

The iPad (and other iOS devices) might be the coolest computing device, but it lacks a clear and simple way to share files with Windows PCs. [Read more…]

Computer Tips & Tricks: Is Disk Defragmenting Still Necessary Today?

With today’s hard drive technologies, people wonder if it’s still necessary to defragment their hard drives. By the way, what the heck is defragmenting anyway?

Defragmenting your hard drive quite simply means reorganizing the way information is stored on a computer disk so that all of the information belonging to a file is stored in a single, contiguous area on the disk. Believe it or not, a file (like a document, photo, etc) can actually be split up into smaller pieces. Its sub-pieces can be be physically spread out into different locations on the hard disk. This is what is meant by “fragmentation”. [Read more…]

6 Common Myths About Web Safety – Part 2

internet safety securityWelcome to Part 2 in this series.  Computer Viruses, Malware, Trojans, and other internet threats (commonly referred to as “Malware”) are rampant today, so I wrote his series to shed light on the subject and help dispel the most common myths.

Of course, we’re here to provide virus & malware removal services, should your PC or laptop get infected.

Myth #3: Only Naive Users get Malware and Viruses

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Computer Repair or Replacement – Cheap Computers are Not a Bargain

In the PC Repair business these days, we are hearing more people say they can buy a computer for almost the same price as repairing their existing PC.  So why bother doing the repair?  An good repair shop will tell you if your computer is worth fixing or not.  If they value your continued business, they will be honest with you.

Some people like replacing their computer every year or two, so they they keep buying cheap, low end machines.  Problem is, their user experience will be awful.  Slow performance, crashing, lockups, bad battery life and lousy WiFi reception are some of the hallmarks of cheap PC’s.  Then they have to transfer over all their data, install all their programs, and redo all their personal settings.  Hey if you like this, knock yourself out.

Yes, computers have dropped a lot in price these days.  You can buy one for $300.  However, as the old saying goes, you get what you pay for. [Read more…]

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