Overview of Services – Desktops and Laptops

We’re a Trusted, Locally-Owned Tucson Computer Store, servicing All Brands of PCs & MACs!
Providing IT Support & Help for all your home computer and small business computer needs.
Offering In-Shop and On-Site computer repair service in Tucson.

Call us Today! (520) 250-5948

Computer Virus Removal & Spyware Removal

This is by far the most common issue we see, so we’ll mention it first. We’ve seen it all over the years and can clean up just about anything.

We believe in doing a thorough job, so we include a complete system Clean & Tune with every virus repair job. Just getting rid of the immediate threat is usually not enough. Traces can be left behind that can re-infect your pc quickly.

Software Repair: Computer Crashes, Errors and Other Annoyances

Are you experiencing system crashes, error messages and system freezes? Is your computer doing “crazy” things?

This is usually due to the software in your PC. It could also be a virus infection.

We are experts in software analysis and can find out what programs are causing you issues and why.

Speed Up Your Computer! Tune-Up, Cleaning & Updating

Is your PC slow? Does it take forever to start? Does it hang and delay?

We‘ll clean and tune your system to make it run like new again! We have a wide array of tools and decades of experience in diagnosing the causes of computer performance problems. Often, there are viruses and spyware present that contribute to this issue.

Keeping your system cleaned, tuned and up to date is very important, and we recommend having this done annually. Many security and performance issues are resolved by installing the latest Windows updates. This is also included in our service.

Computer Hardware Repair and Installation

We provide expert computer hardware services, such as memory upgrades, hard drive replacement, video card replacement, motherboard replacement, printer repair and more.

We make sure that each hardware component is configured correctly to provide the best performance and reliability.

Note: For laptops, internal component repairs are much more complex. See our Laptop Service page for more.

Computer Upgrades (Hardware and Software)

• Want a bigger hard drive?
• Need more memory?
• Better video or HD video?
• A faster overall PC?
• Want the latest version of Windows?

We just love doing computer system upgrades. It’s fun to see an old, limping PC come springing back to life! You may be surprised at what we can do with an old dinosaur!

Computer Network Setup & Repair Services

Did your Internet stop working? Are you unable to connect your wireless Laptop? Is your wireless (WiFi) signal weak or intermittent?

We provide all home network setup and small office network set up, repair & support services, including:

• Wireless Router and Wireless Security Setup.
• Wireless Printer, Range Extender Installation.

Data Recovery

Do you have a Dead, Crashed or Terminally Infected Computer? Are you worried about your data? As we mentioned above, we can recover your data in almost all cases.

If your hard drive is severely damaged and we cannot get your data, we can ship your drive to our data recovery partner. These are the guys in the clean rooms with the bunny-suits that take the drive apart and reconstruct your data.

Backup Solutions

As we like to say… “Back Up People!”

Disasters can happen. If you are suddenly faced with a crashed hard drive or a stolen computer, will you have a backup of all your data? Many people never think about backups until it’s too late.

We can provide a comprehensive backup system and disaster recovery plan to protect your data and minimize your downtime. This includes both local backups to an external hard drive, as well as online backup.

Some early warning signs of hard drive failure are:

• Strange noises from the hard disk – high pitched whining, grinding or clicking noises.
• Error messages on startup or failure to start.
• Losing data – files are suddenly missing or corrupted.
• Frequent computer freezes – the whole computer stops responding.

These symptoms often indicate imminent hard drive failure and should be investigated right away. The best advice is to stop using the computer immediately and give us a call! This will provide the best chance of recovering your information.

Rebuild System with Fresh Reinstall of Windows

If your PC is real mess, or if all else fails. Our service includes:

• Backing up and recovering your data.
• Installation of all the basic software you need to get back up and running.
• Installation of all Windows updates, so your PC is fully up to date.
• Reinstalling your programs, like MS Office, etc. (bring in your disks).
• We include a full suite of free maintenance and security/antivirus software.

After 3 years or so, Windows starts to lose performance and starts crashing and locking up. Believe it or not, this is actually normal. This process makes your PC run like new again! It will regain its performance, be sparking clean, and get a new lease on life.

Hobbyists and performance fans do this every 2-3 years because Windows actually deteriorates over time.

If your PC is over 3 years old, we urge replacing the hard drive as well. It’s the part that gets the most wear & tear, and tends to fail earlier than the other parts of your PC. It makes sense to do this, since you’re reinstalling Windows anyway.

Wireless Home Theater, Tablets and Gaming Console Systems

Our other services round out our full range of offerings for all your computer related needs.

- Home Theater Installation & Setup (BluRay Players, Internet TV’s and MAC Minis)

- Connecting your Tablet Device to your home network and printer.

- Gaming System Repair & Setup (Xbox, Play Station, etc.).

In this age of “Convergence”, more and more devices interact with your computer and internet.

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