Laptop LCD Sreens: Ordering Them Yourself is Not a Good Idea

Ordering an LCD screen for your laptop is a lot trickier than you might think.  Manufacturers use more than one type of screen for the same model.  This makes no sense and is annoying, but that’s the world of laptops for you.

We get lots of customers who order a screen, thinking they’re saving time and money, then bring it in for us to install.  In over 75% of cases, we find they got the wrong screen and have to order one for them after all.  The customer then has the hassle of shipping it back to the vendor, often having to pay postage and possibly even restocking fees.

In the end, they spent more money and delayed the repair process.  Prices are not that different when you try this.  The hassle is not worth the $20-$30 you might save.  Think you’re smarter than the average bear, and that you know how to order the right screen?  Think again!

Even we don’t order screens that way.  We never search for the part by using the model number of the laptop.  We remove the existing screen, then we find the exact part number of the LCD panel itself, which is on the back of the panel.  Even then, we’re not fully satisfied.  We do multiple searches on different vendor sites and look for a picture of the back of the panel to insure the connectors are in the right place.

So the words of advice are… don’t try this at home folks!  We don’t mark parts up that much, so our prices are still comparable to what you would pay.  Remember, laptop repair shops know where to look for the best deals better than the average person.  Just bring your laptop to us and we’ll handle the hassle that comes with laptop parts ordering…. and believe me, laptops are a hassle to fix.  Much more so than desktops.

Spyware & Virus Infections are Back, and Nastier than Ever

Yes folks, they’re back.  Just in time for the holidays!  Virus and spyware/malware activity has been very low over the past three months, but it’s picked back up again.

This new crop of virus and spyware infections looks a lot like their predecessors.  They disguise themselves as a security program or pc utility program, just like the other scareware programs we’ve seen.

Again, these are fake programs where the culprits try to get you to buy their “program”.  Don’t fall for the trick.  However, once these infections get in, they disable many of your computer’s functions, including internet access.

What makes these new infections so nasty is that they often plant files in your hard drive’s boot sector or partition.  This is a part of the hard drive you can’t see, but it controls the most basic startup processes.  In some cases, when you clean these out, it renders the whole boot sector useless and you can no longer boot into Windows.

Your data is not affected, but if this happens, you need to wipe the drive clean and reinstall Windows.  We had one such case this week.  Of course, we were able to save the data before wiping the drive, so the customer was okay in the end.

If you get one of these spyware or virus infections, we can help.  Visit our Saguaro PC Tech Website and Blog to learn more about the subject.

New “Scareware” Virus Fakes “System Recovery Failure” and Critical PC Issues

We just got a machine in with a VERY NASTY new virus.  We’ve never seen anything like it before.  It throws up fake program called “Windows 7 Recovery”, and displays a warning telling you that a system recovery operation has failed.  It hides all your desktop icons making you think you just lost all your programs and data.

If that’s not enough, it then tells you that either your hard drive, your memory, or both have experienced a critical failure.  Geez…. talk about overkill!  Of course, then they tell you that you can buy their “magic” software that will fix all of that.  Wow, must be some program!  Of course, this is all fake and you must not fall for this scam!

Good News!  It’s just another virus and we have just succeeded in removing it using our usual virus repair methods.  So don’t worry if you get this.  Your PC is okay and your data is in tact.  If you get this nasty virus, we can help you and get you back up and running pretty quickly.

For more information, please visit our Saguaro PC Tech website.  We’re always here to help.

New Spyware Infections Using Hardware Failure Scare Tactic

How’s this for a new one?  After years of distributing spyware infections posing as Antivirus or Security programs trying to grab your money, the “scamware” writers are now trying a new tactic.

We just got in a laptop sporting a big,

This infection is called “Windows Repair“.  Not a very creative name, but I guess they’re trying to make you think it’s a part of Windows.  The structure of this programs is the same as all the other spyware programs out there and we used the same virus/spyware repair methods as we always have.

So don’t fret if you get this.  You hard drive is not dying and your data is just fine.  If you do wind up getting this, or any other infection, give us a call and we’ll get your pc running again in a jiffy.  To learn more about us, please visit our sites below.  Thanks.

The Saguaro PC Tech Tucson Computer Repair website.

Or visit the Saguaro PC Tech Facebook Page for more tips and articles, bot ours and from other sites around the web.

Identifying Common Internet Threats to Your Computer – Part 1

Introduction:  Landscape of the Battlefield

Nowadays it seems you can’t stray off the path of major sites like Google, Amazon or Yahoo without getting some useless program installed on your PC.  You may even fear risking your security by unwittingly letting some malicious program install itself on your PC.

As you browse the web, you see all these “free” programs and utilities promising you make your PC run better.  A very small percentage of these are useful, but they often come bundled with all sorts of additional programs.  You end up installing programs that you never heard of without even knowing it.  Yes, these legitimate programs can trick you.

It doesn’t take much to get your computer infected or clogged up with so much junk software that it slows to a crawl.  Additionally, you may also end up with malicious programs that can cause even greater havoc.

It is the intention of this article to discuss the characteristics of the major internet threats out there, helping you to be aware of them, and hopefully stay out of trouble.  This knowledge was learned from our years of experience as computer technicians, having “seen it all” and having repaired thousands of computers.

One Big Big Word of Warning: Your Antivirus or Internet Security program will NEVER be 100% Effective!

Our customers always ask why they got hit when they were running a good Anti-Virus program.  The reason is because the crime syndicates that create these programs have large numbers of excellent programmers and strategists that change up their programs and methods as quickly as several times a day!  No security program can keep up.  If you are unfortunate enough to hit a page that was just hacked, the infection will get through.

To keep you eyes from glazing over, we divided this post into category sections, each one dealing with one aspect of the subject.  This post contains the first two subject categories.

Note:  We won’t be saying much about viruses.  Viruses are still out there, but they are actually not used much these days and are rarely the real problem.  The real problem is “Spyware” and/or “Malware”.

 

Threat Category 1:  Scare-Ware and Scam-Ware

These programs are designed to take money from you, plain and simple.  We’ve all heard of the e-mail scams that tried to get you to send money to someone in a poor country.  Since most people are aware of these scams by now, they hardly work anymore.  Thus a new scam has appeared to take its place.

The most popular scam nowadays is to distribute programs masquerading as “security programs”.  These programs pop up out of nowhere and tell you your computer is severely infected and that you’re in grave danger of losing your identity, or whatever (thus the term “scare-ware”).  They insist that the only way to repair the issue is to purchase the program.

These programs often appear to be valid, although they’re absolute fakes.  They sometimes use the names and even the logos of well-known security programs, even those of Microsoft itself!  Most people can’t tell the difference.  If you look really close, you’ll notice some differences, but most people won’t see them.

Once these programs get through, they often hijack your PC.  You can’t get on the web.  You can’t get to the control panel or launch any of your utilities.  If you have a security or antivirus program, they will disable it so you can’t run a cleanup scan.  Getting rid of these programs can be quite difficult and sometimes requires a bit of “reverse hacking”.

It’s interesting to note that hardly any of these programs are created North America.  If you look closely, you’ll notice poor syntax, weird slang terms that are never used, or simple misspellings.  So where do these programs come from?  Mostly Russia and the Ukraine.  Many of the developers are members of organized crime syndicates.  That’s why they’re not afraid of being sued for using legitimate companies’ logos.

 

Threat Category 2: Spyware

Spyware is a term used to describe software that…. you guessed it…. spies on you. These programs are not usually harmful, but they can be over time.  They are often the main component of most of the free stuff you see out there.  Common examples include mouse icon replacements, “fun” cursors, screen savers, “smiley’s” and wallpaper.  One that we see all the time is called “Fun Web Products”.

How do these people make money if their product is free?  Well, by collecting all kinds of data about you, then selling it to marketing companies.  This data is then used to advertise products to you.  If these programs ask you to “register”, using your email address, it would then be sold to marketers, resulting in your inbox getting stuffed with spam.

Spyware has some more dangerous variants.  There are dozens, but the nastiest are programs called “keyloggers”, which can monitor what you type and possibly get your passwords.  This could then of course compromise actives like online banking.

A Common Question: What is Malware vs. Spyware?

Malware is sort of a “catch all” name for all “MALicious softWARE”.  Both viruses and spyware fall into sub-categories of Malware. The common purpose of all these programs is to disrupt the normal operation of your computer and/or compromise your security (ie take your money).

That’s it for now.  Check back in a few days for the next part in this series.  Also please check out our website for more about us and how we can help if you get virus or spyware infection.  Be safe everyone!

To Continue to Part 2 of this Article, Click Here

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